Welcome to Sublimette
We’re here to make your shopping experience amazing. Your satisfaction matters to us, which is why we offer:
✨ Premium quality products
💫 Dedicated customer support
Need to Return Something?
We get it – sometimes things aren’t quite right. You can return your items within 30 days if:
- You received a different product specification than ordered.
- The item arrived damaged during shipping or has manufacturing defects.
How to Return Your Items
It’s easy! Just follow these simple steps:
- Email us at support@sublimette.com with:
– Your order number
– Photos or video of the items
– A quick note about why you’re returning - Our friendly support team will review your request and send you a free return shipping label
- Pack up your items (in their original condition with labels attached) and ship them back to us
Want a Refund or Exchange?
- Email support@sublimette.com with:
– Your order number
– Photos or video of the items
– Let us know if you prefer a refund or exchange - Our team will work with you to make it right
Good to Know
- Most items take 2-5 days to produce
- Custom items (like shoes and bags) need a little extra time
- Shipping typically takes 7-10 days
- All returns need to be approved by our support team first
Need help or have questions? We’re always here for you at support@sublimette.com! 💌
